Privacy Policy

This privacy policy describes how Diamond Rings NZ, operated by Polished Diamonds, collects, uses, and protects your personal information when you use our website (diamondrings.co.nz) or visit our showrooms.

Information We Collect

We may collect the following information when you enquire about a product, submit a contact form, or visit our showrooms:

• Your name and contact details (email address, phone number)
• Your preferred showroom location
• Product enquiry details and messages
• Technical information such as browser type and IP address when you visit our website

How We Use Your Information

We use the information we collect to:

• Respond to your product enquiries and consultation requests
• Provide personalised service at our Auckland, Christchurch, and Wellington showrooms
• Improve our website and product catalogue
• Communicate with you about your enquiries

We do not sell, trade, or share your personal information with third parties for marketing purposes.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings.

Data Security

We are committed to protecting your personal information. We use appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, or disclosure.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information

Contact Us

If you have any questions about this privacy policy or wish to exercise your privacy rights, please contact us:

• Phone: 0800-233-299
• Website: Contact Form

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.